Hi, Please go to my friend Rod Gilbert’s site and click on “Like” Thanks! https://www.facebook.com/pages/Rod-Gilbert/80772239325

Hi, Please go to my friend Rod Gilbert’s corporate site and click on “Like” Thanks! https://www.facebook.com/pages/The-Power-Arm/107140356000918

http://thenextweb.com/apps/2011/11/01/is-tickpick-the-next-big-secondary-ticketing-startup/

Fan Freedom has been speaking for several months about developing an FFP insert for brokers to include in ticket delivery envelopes sent to consumers. I am pleased to report that we are about to print many thousands of FFP cards, and we are making them available for no cost to brokers who agree to include them in mailings to consumers.

These cards have been approved for envelope insertion by StubHub and TicketNetwork, and the generic card can be used also for direct broker-to-consumer sales. Of course StubHub would like only the StubHub-branded card in its envelopes.

Brokers can order cards directly with Fan Freedom Project by emailing my colleague Chris Thomas, at cthomas@fanfreedom.org. We would like folks to order enough StubHub and generic cards for three months, and then we will order more when we run out if the program seems to be driving FFP sign-ups.

It would be terrific if folks would order their FFP cards by Wednesday so we can have cards delivered directly from the printer to each broker. This will halve our shipping costs and be much appreciated.

As we have discussed, brokers can safely drive consumers to FFP because our privacy policy prohibits us from communicating with our consumers for anything other than FFP matters. We do not share, rent or sell our list.

Thanks again for your consideration and assistance, in this regard and generally. Please let me or Chris know if you have any questions or suggestions.

Thanks, Taylor Gibbs

Have you heard about restrictive paperless ticketing?

It’s a new technology that limits what fans like you can do with the tickets you buy. Ticketmaster and other corporations who control the ticketing industry are using them to push their monopoly into the resale market and take more money out of your pocket.

With restrictive paperless tickets, fans don’t own their own tickets – venues, promoters and companies like Ticketmaster do. And they determine how you can use the tickets you bought – including whether you can sell them or give them to a friend.

We think restrictive tickets are bad for fans. That’s why we’d like to introduce you to the Fan Freedom Project.

The Fan Freedom Project is a new organization with over 40,000 members dedicated to standing up against companies like Ticketmaster. They’re fighting to protect fans like you and preserve a free, transparent and fair ticket market.

As one of our customers, we know that you enjoy the benefits of the secondary ticketing market, including access to events after they sell out, below face-value tickets to professional sporting events, and the ability to sell your tickets when you get sick or stuck at work.

All of these will become impossible if Ticketmaster and their industry partners get their way.

If you believe, as we do, that when fans buy tickets, they own them, we hope you’ll join us in supporting the Fan Freedom Project. Join here http://www.fanfreedom.org/welcome-fans/

Responding to complaints about problems in implementing a new federal law requiring acquirers to report merchants’ electronic payment transactions, the Internal Revenue Service announced on Wednesday it will delay penalty provisions and withholding requirements for a year, until Jan. 1, 2013. All acquirers still are required to file the 1099-K reporting form by year-end.

http://digitaltransactions.net/news/story/3254

Please find a “credit card authorization form” to be used whenever you think it’s warranted for extra security as for example large orders, new customers you don’t know and if the email address doesn’t match the person’s name. Also for mail order merchants beware if cardholder communication has misspellings and/or bad grammar. If they give you more than one credit card this is also a red flag.

I hate people that do identity theft and cheat merchants. Don’t forget if you are suspect of a transaction to

-make sure the avs and cvv match
-have them sign a cc auth form (attached) and provide a copy of their driver’s license and front & back of cc
-Also call the purchaser’s phone # to confirm the order. You’d be surprised that 90% of the time the phone # is phony and/or disconnected
-also call the issuing bank phone # on the back of the cc. Surprisingly the phone # usually doesn’t match the name of the issuing bank on the front of the card
-google the email address-often fraud will show up in regards to that email address
-make sure you ship to the address you did the AVS check on and get a signed proof of delivery or signature at will call.
-google the purchaser’s name, address & zip to see if it matches and if any fraud shows up.. It will usually show up and oftentimes give you business and other info besides verifying the name & address.

Also use http://www.whitepages.com/person

More below
For looking up a person by name to see if info they gave you matches

http://www.spokeo.com/ This service is free but for only $2.95 per month you can get a much more detailed report.

For looking up location of sender’s IP Adress

http://www.ip-address.org/

How to find sender’s IP Address

http://www.ip-address.org/tracker/trace-email.php

For my ticketbroker clients eTickets comprise the vast majority of chargebacks due to fraud and reneging cardholders. I advise to do Will Call whenever possible as crooks don’t want to show a picture id and sign. Plus most stolen cards are electronic and not wallet theft and they don’t have the physical drivers license, etc. If you do an eticket and its a stolen card there is unfortunately no recourse (personally I think the card issuing banks should eat the charge not the merchant) If dealing with a disgruntled cardholder doing a chargeback make sure your website has a “clickthrough” page that shows your terms and refund policy and the cardholder has to click “agree” to proceed to purchase. If there is a chargeback make sure to send a copy of that page with your reply. If the customer is coming in to pick up their order and you have already charged the card have a manual imprinter and have them sign a cc receipt. Your best chance for chargebacks is with Amex who usually side with the merchant. With MC/Visa you are at the mercy of erratic issuing bank staffing that is often inexperienced and who may make emotional decisions.