{"id":408,"date":"2012-12-24T08:37:12","date_gmt":"2012-12-24T13:37:12","guid":{"rendered":"http:\/\/blog.paymentconsulting.net\/?p=408"},"modified":"2012-12-24T08:38:37","modified_gmt":"2012-12-24T13:38:37","slug":"avoid-chargebacks","status":"publish","type":"post","link":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/?p=408","title":{"rendered":"Avoid Chargebacks"},"content":{"rendered":"<p>I hate people that do identity theft and cheat merchants. Don&#8217;t forget if you are suspect of a transaction to<\/p>\n<p>-make sure the avs and cvv match<br \/>\n-have them sign a cc auth form (attached) and provide a copy of their driver&#8217;s license and front &amp; back of cc<br \/>\n-Also call the purchaser&#8217;s phone # to confirm the order. You&#8217;d be surprised that 90% of the time the phone # is phony and disconnected<br \/>\n-also call the issuing bank phone # on the back of the cc. Surprisingly the phone # usually doesn&#8217;t match the name of the issuing bank on the front of the card<br \/>\n-google the email address-often fraud will show up in regards to that email address<br \/>\n-make sure you ship to the address you did the AVS check on and get a signed proof of delivery or signature at will call.<br \/>\n-google the purchaser&#8217;s name, address &amp; zip to see if it matches and if any fraud shows up.. It will usually show up and oftentimes give you business and other info besides verifying the name &amp; address.<\/p>\n<p>Also use <a href=\"http:\/\/www.whitepages.com\/person\">http:\/\/www.whitepages.com\/person<\/a><\/p>\n<p>More below<br \/>\nFor looking up a person by name to see if info they gave you matches<\/p>\n<p><a href=\"http:\/\/www.spokeo.com\">http:\/\/www.spokeo.com<\/a>\/ This service is free but for only $2.95 per month you can get a much more detailed report.<\/p>\n<p>For looking up location of sender&#8217;s IP Adress<\/p>\n<p><a href=\"http:\/\/www.melissadata.com\/lookups\/iplocation.asp?ipaddress=69.158.168.51\">http:\/\/www.melissadata.com\/lookups\/iplocation.asp?ipaddress=69.158.168.51<\/a><\/p>\n<p>How to find sender&#8217;s IP Address<\/p>\n<p><a href=\"http:\/\/www.ip-address.org\/tracker\/trace-email.php\">http:\/\/www.ip-address.org\/tracker\/trace-email.php<\/a><\/p>\n<p>For merchants who have a shopping cart on their website please read the following.. Most stolen cards are electronic and not wallet theft and they don&#8217;t have the physical drivers license, etc. If you accept a stolen card there is unfortunately no recourse (personally I think the card issuing banks should eat the charge not the merchant) If dealing with a disgruntled cardholder doing a chargeback make sure your website has a &#8220;clickthrough&#8221; page that shows your terms and refund policy and the cardholder has to click &#8220;agree&#8221; to proceed to purchase. If there is a chargeback make sure to send a copy of that page with your reply. Your best chance for chargebacks is with Amex who usually side with the merchant. With MC\/Visa you are at the mercy of erratic issuing bank staffing that is often inexperienced and who may make emotional decisions.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I hate people that do identity theft and cheat merchants. Don&#8217;t forget if you are suspect of a transaction to -make sure the avs and cvv match -have them sign a cc auth form (attached) and provide a copy of their driver&#8217;s license and front &amp; back of cc -Also call the purchaser&#8217;s phone # &hellip; <a href=\"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/?p=408\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">Avoid Chargebacks<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-408","post","type-post","status-publish","format-standard","hentry","category-news-update"],"_links":{"self":[{"href":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/408","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=408"}],"version-history":[{"count":3,"href":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/408\/revisions"}],"predecessor-version":[{"id":413,"href":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/408\/revisions\/413"}],"wp:attachment":[{"href":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=408"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=408"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.paymentconsulting.net\/Blog\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=408"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}