Hi,
Amex has never charged a monthly fee before for it’s regular accounts. It’s been officially 7 months now but they didn’t actually start until 3 months ago. This charge came to the best of my knowledge unannounced.
They are now charging $4.50 per month per merchant account.
To get it removed you should call 800-528-5200 /key in your merchant account # and than keep pressing “0” to wade through the multiple voice prompts.
Tell the rep that you weren’t aware of this new charge and do not need paper statements. They will enroll you for their website and to also receive your statement by email. Make sure you find out how many months you have been charged and have them rebate the charges.
You can also enroll on their website below but you won’t than get to ask to have the $4.50 monthly fees you’ve already been charged rebated.
https://home.americanexpress
Bill
—
Bill Hoidas
District Sales Manager
Larger B2B/MOTO/Internet Accounts
Product Development Manager
Matrix Payment Systems
(847) 381-3482 office
(847) 381-4289 fax
http://paymentconsulting.net
John 3:16 For God so loved the world, that he gave his only begotten
Son, that whosoever believeth in him should not perish, but have
everlasting life.