The amount of caution you use in avoiding fraud with phone, fax and internet orders is a function of your historical track record and time you want to spend. If you only get one fraud attempt and/or chargeback per year you may not want to spend a lot of time on fraud prevention especially with repeat customers. The one exception is you would of course always want to be cautious with any large order. In order to protect yourself as much as possible you’ll want an AVS match on the billing street address and zip code. Than if you get this form (attached) signed and faxed back to you with a picture state issued id you are in great shape to fight any chargeback.

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Bill Hoidas
District Sales Manager
Larger B2B/MOTO/Internet Accounts
Product Development Manager
Matrix Payment Systems
(847) 381-3482 office
(847) 381-4289 fax
http://paymentconsulting.net
John 3:16 For God so loved the world, that he gave his only begotten
Son, that whosoever believeth in him should not perish, but have
everlasting life.