Tag Archives: american express rates

Amex at 2.80% available only through Matrix/fighting downgrades and increased rates for MC/Visa

Hi,

I may have failed to mention that if you use Matrix as your processor we can get you our special groupo rate of 2.80%. This rate is available only through Matrix. Amex usually charges TicketBrokers 3.25% to 3.50%.

Because of my long hours and the fact that almost 100% of my accounts come from client referrals I am very proud of the service I give my clients. This is because I am involved in an industry were unfortunately almost 100% of my competitors quote rates that if true would be under water so consequently they quote you a teaser rate and than proceed to downgrade all of your rewards, business and corporate cards to a higher rate. In addition they charge hidden fees, annual fees, etc. I’m in the industry and sometimes it takes me awhile to properly interpret a statement. Also there are currently about 200 different types of cards which all carry their own rates so we have to make sure that although we give our merchants the best rate possible we also have to make sure we won’t lose money on an account. And of course with us you have 24/7 Level 2 support without having to hit multiple prompts and get put on permahold just to talk to an inexperienced “customer service” rep. The average firm in our industry loses 35% of their merchants per year. Matrix loses less than 1/10 of one percent so there must be a reason for that.

Recently talking with two of our acquirers we asked how many of their ISO’s concentrate on not having their merchants suffer transactions that downgrade to a higher rate. One that has over 1,000 ISO’s said just one-us. The other one has 298 ISO’s and they said two.


Bill Hoidas
Consultant Manager Larger B2B/MOTO/Internet Accounts
Product Development Manager
Matrix Payment Systems
(847) 381-3482 office
(847) 381-4289 fax
http://paymentconsulting.net
http://chicago.citysearch.com/review/44659273
http://paymentconsulting.net/adv_funding.html
John 3:16 For God so loved the world, that he gave his only begotten
Son, that whosoever believeth in him should not perish, but have everlasting life.

These days we are facing an economic crisis and need to prepare ourselves more effectively for the recovery – to discover opportunities, identify potential partners looking for opportunities, looking for a reason to hope. Now it’s a good idea to ask: how could my product/service provide opportunities in today’s economic climate?